Online payments
PAYMENTS
Estimates and invoices contain, among other things, the amount calculated for the use of services and the sale of the Company’s goods and obligations based on public revenues (taxes, fees, etc.), as well as information on the method and term of payment in accordance with the Law.
Invoices for rendered services are submitted by the Company:
to the user via e-mail, to the user’s registered e-mail address, after receiving the order, during the duration of the user relationship.
CARD PAYMENT TERMS AND WARRANTIES PROVIDED TO THE USER
Statement of Conversion
“When typing in the payment card data, confidential information are transmitted by means of public network in the protected (cryptic) form using the SSL protocol and PKI system, currently the most- up-to-date technology. The security of data when making purchase is guaranteed by the payment card processor, Chip Card ad Belgrade,, thus the complete process of collection is performed on the Chip Card’s site. The data on the payment card are at no moment available to our system.”
Protection of confidential transaction data
When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology. Data security during purchases is guaranteed by the payment card processor, ChipCard, Belgrade, so the entire payment process is performed on the bank’s website. Payment card information is not available to our system at any moment.
Refunds
In the case of a refund to a customer who previously paid with one of the payment cards, partially or fully, and regardless of the reason for the refund, New Era Webinars doo is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods, which means that the bank will refund the funds to the card user’s account at the seller’s request.
GENERAL
Payment methods: The company accepts payment by credit card (Visa, MasterCard, Maestro, American Express)
Payment processing: All payments will be processed through a secure online payment gateway. The company does not store any credit card or financial information on its servers.
Refund policy: If a webinar is cancelled by the company, attendees who have paid a fee to attend will be issued a full refund. In other cases, such as if an attendee is unable to attend the webinar or is dissatisfied with the content, refunds will be evaluated on a case-by-case basis and will be at the discretion of the company.
Currency: All fees and charges will be quoted and charged in RSD.
Taxes: Any applicable taxes, such as sales tax or VAT, will be added to the total amount due at the time of payment.
Changes to fees: The company reserves the right to change the fees for its webinars at any time. Any changes to fees will be clearly communicated to attendees in advance of the payment deadline.
Late payment: Attendees who do not pay the applicable fee by the payment deadline may not be permitted to participate in the webinar.
Disputes: In the event of a dispute over a payment, the attendee and the company will work together to resolve the issue in a timely and satisfactory manner. If the dispute cannot be resolved, it may be referred to an arbitrator or other third party for resolution.
New Era Webinars